Service, Quality dan Satisfaction ed.4 Fandy Tjiptono, Ph.D & Gregorius Chandra text Yogyakarta Andi 2016 Ed.4, 362 hal, : Bibliografi,xxii, ; 23 cm, Bibliografi Tjiptono,fandy Bibliografi Marketing 658.83 658.83 FAN s 9789792953848 20230308014020 INLIS000000000000073 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)