00517     2200181   4500001002100000005001500021035002000036245006100056100004500117250001000162300005700172260003000229082001100259084001700270020001800287600001400305504001600319INLIS00000000000007320230308014020  a0010-03230000581 aService, Quality dan Satisfaction ed.4 /cTjiptono,fandy0 aFandy Tjiptono, Ph.D & Gregorius Chandra  aEd.4,  a362 hal, :bBibliografi,xxii, ;c23 cm,eBibliografi  aYogyakarta :bAndi,c2016  a658.83  a658.83 FAN s  a9789792953848 4aMarketing  aBibliografi