Strategic Marketing : Sustaining Lifetime Customer Service Sofjan Assauri text Jakarta Rajawali Pers 2013 ed.1 cet 2 id xxvi, 398hlm.:ilus.;25cm 658.81 978-979-769-471-5 210427 20210427141423 INLIS000000000000827 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)