00598     2200229   4500001002100000005001500021035002000036007000300056008004100059020001800100082001400118084002000132100002000152245003300172250001000205260003700215300003000252650002200282520001300304856002800317990002300345INLIS00000000000757820250807094033  a0010-0825000006ta250807                           0 ind    a979-9061-08-7  a658.401.3  a658.401.3 LUK m0 aLUKMAN, Sampara1 aManajemen Kualitas Pelayanan  aCet-1  aJakarta :bSTIA-LAN Press,c1999  a176p. :bilus ;c22 cme- 4aManajemenkualitas  aFotocopy  aPerpustakaan BRMP Jatim  a437/2025/BRMPJATIM