00740     2200277   4500001002100000005001500021035002000036007000300056008004100059020001800100082001000118084001600128100001000144245009500154250001100249260004700260300003200307500002000339650001400359700001300373700001500386600001000401600001300411600001500424990002300439INLIS00000000000451420240716092859  a0010-0724000174ta240716                           0 eng    a81-242-0430-6  a658.8  a658.8 STO h1 aStone1 aHandbook of customer relationship marketing /cMerlin Stone, Neil Woodcock, Liz Machtynger  aCet. I  aNew Delhi :bCrest Publishing House,c2004  axii, 228p. :bilus. ;c24cm  adi Rak Handbook 4aPemasaran1 aWoodcock1 aMachtynger14aStone14aWoodcock14aMachtynger  a2133/BBDAPTHT/B/06