MAHDI , Khairil text Bogor PPMKP 2010 id 19p. ; 30 cm kinerja -- standar pelayanan -- PELANGGAN -- kajian pustaka -- pelayanan prima , diklat 35.07 210426 20210426114134 INLIS000000000004182 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)