00570     2200169   4500001002100000005001500021008004100036035001900077041000700096082001200103090001800115100001900133245008600152260002300238300001700261650012200278INLIS00000000000429720210426114210210426|||||||||   |   |||   |||| ||   |   0010-0421004297  aid0 a658.818  a658.818 SUP k0 aSUPARMAN, Uung00aKepuasan konsumen dan isntrumen pengukuran kenirja pelayanan : karya tulis ilmiah  aBogorbPPMKPc2009  a20p. : 18 cm 0akinerja -- karya tulis ilmiah -- indikator kinerja -- kepuasan konsumen -- kepuasan pelayanan -- instrumen pengukuran