kepuasan pelanggan\" text 658.818\" 2011 x, 298p. : ills.; 21 978 979 518 725 7 0 " J. Supranto" 200602210301011\";;;;;;\" "," Rineka Cipta 210426 20210426112727 INLIS000000000002022 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)