na INLIS000000000012381 20210426122730 210426||||||||| | ||| |||| || PPMKP 010-0421012381 0 "," Indonesia" pelayanan prima kepuasan pelanggan\" Standard pelayanan prima terhadap kepuasan pelanggan,Text" 658.818\" 2011 IV,29p. : ills. ; 21 " Uung Suparman" 20110159101011\";;;;;;\"