Pengaruh kepuasan konsumen dan instrumen terhadap pengukuran kinerja pelayanan,Text" kinerja pelayanan text 658.818\" 2011 III,23p. ; 21 cm""" 0 " Uung Suparman" 20110159001011\";;;;;;\" "," PPMKP 210426 20210426122730 INLIS000000000012380 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)