00571     2200205   4500001002100000005001500021008004100036020001000077035001900087041000600106082000800112090001500120100002200135700002400157245008900181260004100270300000600311500001900317650002900336INLIS00000000001238020210426122730210426|||||||||   |   |||   |||| ||       aPPMKP  0010-0421012380  a00 a","  aIndonesia"0 akinerja pelayanan0 akepuasan konsumen\"00aPengaruh kepuasan konsumen dan instrumen terhadap pengukuran kinerja pelayanan,Text"  a658.818\"b2011cIII,23p. ; 21 cm"""  a"  aUung Suparman" 0a20110159001011\";;;;;;\"